Lieferungs- und Zahlungsbedingungen
General Delivery and Payment Conditions
Status: January 2012
I. General Statements
The delivery conditions stated below shall apply to all agreements concerning deliveries of
Systemkosmetik (hereinafter called: contractor) to an entrepreneur (hereinafter called:
orderer), unless amended or excluded with the express consent in writing by the seller.
Deviating terms and conditions of the orderer shall be valid only insofar as the contractor has
expressly consented to them in writing.
II. Offer and Extent of Deliveries
1. Offers of the contractor shall always be subject to change. The documents forming part of the
offer such as sketches, drafts, test batches, samples, weight specifications and dimensions
shall be only approximately authoritative, unless expressly designated as binding.
Performances and operating costs are indicated as average values.
2. The contractor reserves the right of ownership and copyright of the documents forming part of
the offer such as sketches, drafts, test batches, samples, estimation of costs, drawings and
other documents; these may not be made accessible to third parties.
3. The contractor shall be bound to his offer for six weeks.
4. The orderer shall be bound to the order up to two weeks at the most. The purchase
agreement shall be concluded if the contractor has confirmed in writing acceptance of the
order of the object of purchase specified more in detail within this term in writing or if the
delivery has been executed. The contractor shall be obligated, however, to immediately
inform the orderer in writing of a possible rejection of the order.
5. All agreements concluded between the contractor and the orderer shall be recorded in writing
in the respective delivery agreement. This shall also apply to subsidiary agreements,
warranties and subsequent amendments to the agreement.
6. Changes in production within the scope of the technical development of the delivery item shall
be reserved, if the delivery item has not been substantially changed and if the changes are
reasonable for the orderer.
7. If preliminary work is performed at the request of the orderer prior to the execution of the
order such as for example samples, test batches, product development, they shall be charged
expressly, if this was agreed. If the order is given, such performances shall not be charged
8. Costs for development and test fees which become necessary for executing the order may be
9. If the orderer requests the use of substances specified by him, their admissibility shall be
checked by the contractor only upon separate agreement.
10. Statutory analyses of the materials and substances used as well as evidence of effects and
evaluations shall be ordered separately.
11. If an order is not carried out for reasons, for which the contractor cannot be held responsible,
the expenses nevertheless caused shall be borne by the orderer. This shall apply particularly
if the order was terminated during its execution according to section 649 BGB (German Civil
Code) without this having been caused by circumstances for which the contractor was
responsible. On principle a lump cancellation charge of 5 % of the order volume shall always
be due, unless the orderer proves that the contractor suffered no damage or only minor
12. The contractor may invoice the orderer separately any costs for storage and insurance
policies taken out for the protection of the goods if goods are delivered successively at the
request of the purchaser.
13. The orderer shall immediately check the order confirmations and submit complaints, if any,
within 8 days.
III. Price and Payment
1. In the absence of a special agreement the prices shall be valid ex stock of the contractor or if
shipped from the factory ex factory excluding package. The prices shall be understood plus
value added tax. If the delivery is to be made more than four months after conclusion of the
agreement, the contractor shall be entitled to adjust the price accordingly in case of price
increases of his sub-contractors, unexpected increases in wages and transportation costs. If
the increase is more than 5 % of the agreed price, the orderer shall be entitled to withdraw
from the agreement. The contractor shall be bound to the agreed price only for the agreed
term of delivery and for at least four months in any case. The contractor may request
reimbursement of the additional expenses incurred by the contractor by the delay in
acceptance of the orderer.
2. In the absence of a special agreement payment shall be made to the designated account of
the seller after delivery or after placement at the disposal of the orderer and receipt of the
invoice by deducting 2 % discount within 8 days after invoice, strictly net within 30 days after
invoice, free of transaction charges. This shall not affect the right of retention to which the
orderer is entitled according to section 320 BGB (German Civil Code). Promises of discount
shall be valid only if the orderer is not in default with payment for earlier deliveries.
3. The contractor shall accept as payment discountable bills of exchange with taxes properly
paid by charging note charges and discount charges only if a respective agreement has been
made. Credit notes for bills of exchange and cheques shall be made out only subject to
receipt minus expenses with a value date of the day on which the contractor can dispose of
4. Set-off by the orderer with possible counter-claims contested by the contractor or not yet
legally validly determined shall not be permissible. The orderer may assert a right of retention
only if it is based on claims of the purchase agreement. If a letter of complaint is submitted,
payments of the orderer may be retained only to the extent that it is reasonably proportionate
to the defects caused.
5. Payments to employees may only be made if they present a valid power of attorney to effect
6. The contractor shall be entitled to request an advance payment of up to 50 % of the purchase
IV. Terms of Delivery and Delay
1. Terms and dates of delivery shall be agreed only if they have been expressly designated as
such by the contractor. The term of delivery shall start with the conclusion of the agreement,
but not prior to submission of formulations, documents, approvals, releases to be provided by
the orderer as well as prior to receipt of an agreed advance payment.
2. Correct and punctual deliveries by the own suppliers shall be reserved.
3. The term for delivery shall be extended adequately in the event of conflicts within the scope
of lawful labour disputes, in particular strikes and lock-outs as well as in case of unforeseen
obstacles which are not intended by the contractor or his assistants, if such obstacles
verifiably have an impact on the delivery of the sold objects. The same applies if the
contractor himself is not supplied in due time.
4. The contractor shall be entitled to withdraw if his supplier does not supply him. This,
however, shall not be applicable if the contractor is responsible for the failure to supply (for
example delay in payment).
5. Precondition for the observation of the term for delivery shall be the fulfilment of the
contractual obligations of the orderer.
6. If damage is caused to the orderer due to a delay, the contractor shall be liable on the basis
of the legal provisions.
7. The contractor on principle shall not be responsible for delayed deliveries or deliveries
having become impossible due to the fault of the sub-contractor, unless the delivery is
delayed or omitted due to the contractor’s own fault or due to the fault of his proxy or his
assistant. In such a case the obligation of damage compensation of the contractor shall be
limited to the damage typical for the agreement and foreseeable. In case the contractor
assigns his claims for the fulfilment of his liability obligation, to which he is entitled against his
sub-contractors, to the orderer, and if the orderer cannot fully enforce these claims, the
contractor shall be obligated to indemnify the orderer.
8. The limitation of liability of No. 7 shall not be applicable if a commercial firm bargain or time
was agreed to be of the essence; the same shall apply if the orderer can claim that his
interest in the fulfilment of the agreement ceased to exist due to the delay, for which the
contractor is responsible.
9. The legal provisions of section 288 BGB (German Civil Code) shall be applicable in case of
interest on arrears.
V. Transfer of Risk and Transportation
1. Ways and means of transportation are left to the choice of the contractor due to lack of a
special agreement. The goods shall be insured upon request and at the expense of the
2. In case of a desitination purchase the risk shall be transferred to the orderer when handing
over the goods to the carrier or forwarding agent, at the latest, however, ex store or in case
of direct mail ex factory. This shall also be applicable if partial deliveries are made or if the
contractor has taken on additional services.
3. If the delivery is delayed due to circumstances for which the orderer can be held responsible,
the risk shall pass to the orderer from the day of readiness for delivery. The contractor shall
be obligated, however, to contract those insurances demanded by the orderer at the request
and at the expense of the orderer.
4. Delivered objects shall be accepted by the orderer notwithstanding the rights of paragraph
VII (letter of complaint and liability for defects), even if they show insignificant defects.
5. Partial deliveries shall be admissible if and to the extent to which this is reasonable for the
VI. Reservation of Title
1. The contractor shall reserve title until all claims arising from the purchase agreement with the
orderer are paid in full.
2. Processing or alteration of the object of the purchase by the orderer shall always be made for
the contractor. If the object of the purchase is processed with other objects not belonging to
the contractor, he shall acquire the co-ownership in the new object in a ratio of the value of
the object of the purchase to the other processed objects at the time of the processing. If the
object of the purchase is mixed with other objects not belonging to the contractor, he shall
acquire the co-ownership in the new object in a ratio of the value of the subject matter of the
purchase to the other mixed objects at the time of mixing. If the object of the orderer is to be
considered as main object, the orderer shall transfer to the contractor co-ownership on a pro
3. The orderer shall be obligated to handle with care the object of the purchase, to secure it
against interferences by third parties and to immediately insure it against fire – if this is
agreed in writing – “for the account of a third party” and to provide evidence thereof upon
request; otherwise the contractor shall be entitled to insure the objects of the purchase
himself at the expense of the orderer. The orderer shall untertake to assign possible damage
compensation claims in case of fire to the contractor.
4. The orderer may not pledge the object of the purchase nor transfer it by way of security
without the consent of the contractor. The orderer shall be obligated to immediately inform
the contractor in writing in case of attachment or other interferences in order to enable the
contractor to file a legal action according to section 771 ZPO (Code of Civil Procedure). If the
third party is not able to reimburse the contractor the judicial and extrajudicial costs of a legal
action according to section 771 ZPO, the orderer shall be obligated to reimburse the costs.
5. The orderer shall be entitled to resell the goods in the proper course of business. He shall
assign to the contractor already now all claims in the amount of the sum total of the invoice
(incl. value added tax) of the contractor, which he will incur for reselling against his
purchasers or third parties, and in fact regardless of whether the object of the purchase was
resold with or after processing. The orderer shall be entitled to collect these claims even after
assignment. The authorisation of the contractor to collect these claims himself shall remain
unaffected thereof, the contractor, however, undertakes not to collect the claims as long as
the orderer duly fulfils his payment obligations. Otherwise the contractor may request that the
orderer informs him of the assigned claims and their debtors, to make all necessary
statements required for the collection, to forward the pertaining documents and to inform the
debtor of the assignment.
6. If the orderer’s conduct is contrary to the contract, in particular in case of payment delay, the
contractor shall be entitled to take back the goods after a reminder letter, and the orderer
shall be obligated to hand over the goods. Withdrawal from the agreement by taking back the
objects or if they have been pledged by the contractor shall only be given if the contractor
declares this expressly and in writing. If the orderer is the consumer, taking back or pledging
of the goods at the same time results in withdrawal from the agreement.
7. All costs for taking back and for utilizing the object of the purchase shall be borne by the
orderer. The costs for utilization shall amount to 10 % of the proceeds from utilization
including turnover tax without providing evidence. They will be increased or decreased, if the
contractor provides evidence of higher costs or if the orderer provides evidence of lower
costs. The proceeds will be credited to the orderer after deduction of the costs and other
claims of the contractor in connection with the purchase agreement.
VII. Letter of Complaint and Liability for Defects
1. If the sold objects are defective, the contractor for the purpose of subsequent performance
may eliminate the defects at his option or may deliver objects free of defects. The expenses
required for the subsequent performance shall be borne by the orderer to the extent that
they are increased due to the fact that the object of the delivery is transported to another site
differing from the establishment of the orderer, unless the transportation corresponds to the
use according to the terms of the agreement.
2. The orderer, in case of failure of the subsequent performance, shall be entitled to
withdrawal, to reduction and to assertion of damage compensation according to the directive
of number VIII of these general terms and conditions. The subsequent performance as a
general rule shall be considered failed after the unsuccessful second effort of subsequent
3. The above-mentioned rights in case of defects shall be given not in case of only insignificant
deviations of the object of the purchase from the contractually agreed condition or in case of
only insignificant impairment of the usefulness.
4. Section 337 HGB (Commercial Code) shall be applicable for the requirement to submit a
notice of defects.
5. The right of recourse of the orderer against the contractor shall exist only to the extent that
the orderer has not concluded any agreements exceeding the legal claims in case of defects.
Number 1 page 2 shall be applicable accordingly.
VIII. Damage Compensation
1. The contractor shall be liable for damages of injuries to life, body or health due to a negligent
or intentional breach of duty by the contractor or to an intentional or negligent breach of duty
by his proxy or his assistant.
2. The contractor shall be liable for other damages only if they are caused by a grossly
negligent or intentional breach of duty of the contractor or an intentional or grossly negligent
breach of duty of a proxy or assistant of the seller.
3. The contractor on principle shall be liable for damages which are not due to an injury of life,
body or health, only up to an amount corresponding to three times the order value.
4. The contractor shall be liable exclusively for damages typical for the agreement and
5. The liability of the contractor for damages arising due to changes of the sold objects made
improperly by the orderer or by third parties instructed by him shall be excluded.
Furthermore, the contractor shall not assume any liability for advertisement statements of the
orderer in texts on packages or other advertising media.
IX. Limitation of Claims
1. The limitation period for claims and rights due to defects of the goods –for whatever legal
reason – shall be one year. This, however, shall not be applicable in case of the right of
recourse of the entrepreneur according to section 479 (1) BGB (German Civil Code).
2. The limitation periods according to sect. 1 shall also apply for all damage compensation
claims against the contractor in connection with the defect – independent of the legal basis of
the claim. A limitation period of sect. 1 s. 1 shall be applicable, if damage compensation
claims of any kind against the contractor exist, which are not connected with a defect.
3. The limitation periods according to sect. 1 and sect. 2 shall be valid with the following
a) The limitation periods as a rule shall not be valid in case of intent.
b) The limitation periods shall also not be valid if the contractor has fraudulently remained silent
about a defect. If the contractor has fraudulently remained silent about a defect, the statutory
limitation periods shall be applicable, which would be valid without the fact of fraud and shall
replace the terms mentioned in paragr. 1.
c) In addition the limitation periods shall also not be valid in cases of injury to life, body or
health or violation of freedom, in case of claims according to the Product Liability Act, in case
of a grossly negligent breach of duty or in case of violation of essential contractual
4. The limitation period for all claims shall commence with the delivery.
5. Section 203 BGB (German Civil Code) with the following directives shall be applicable for
suspension of the limitation: Contractual negotiations shall commence upon receipt of a
letter, in which one party asserts claims against the other party. Contractual negotiations
shall be considered terminated if one party has not answered in writing to a respective letter
from the other party within four weeks after receipt of the letter.
X. Provision of Goods by the Client
1. If goods are provided by the client, the contractor shall not assume warranty for the stability
and compatibility of the formula or the packaging.
2. Controls of incoming goods for materials provided shall be effected only in case of special
order by the orderer and shall be invoiced separately by the contractor.
3. Formulations provided shall not be checked with respect to their marketability and their
qualification for use by the general public. No liability shall be assumed for the provided
XI. Place of Fulfillment, Applicable Law
1. Place of fulfilment and exclusive place of jurisdiction for deliveries and payments as well as
for all legal actions among the parties shall be the headquarters of the contractor.
2. Relations between the contractual parties shall be governed exclusively by the law applicable
in the Federal Republic of Germany, excluding the UN Convention on Contracts for the
international sale of goods.
XII. Final Provisions
1. The rights arising from this agreement may not be assigned by any of the parties hereto
without the express written consent of the other party.
2. If individual provisions of this agreement are or become completely or partially ineffective,
this will not affect the effectiveness of the rest of the agreement. In such a case the parties to
the agreement will undertake to replace the completely or partially ineffective or inexecutable
provision by an effective or executable provision most closely approximating the
economically intended scope of the completely or partially ineffective or inexecutable
provision within the scope of the agreement as a whole.